FAQ

ADA Assistance
Book Clubs
Computer Lab and Classes
Culture Pass
Digital Books and Magazines
E-Mail Reference
Genealogy/Family Research
Getting a Library Card
Job Search Assistance
Materials
Miscellaneous Services
Photocopying/Scanning/Faxing
Programming
Studying/Meeting/Quiet Rooms
Tax Help and Forms
Working at the Library

ADA Assistance

How can I request assistance needed for a disability at the library?

The Apache Junction Public Library invites and welcomes people of all abilities to our facility. Please feel free to call 480-474-8555 (TTY 711) or come into the library to discuss how we can accommodate you.

Book Clubs

Are there book clubs at the library?

Yes. The Library offers book clubs year-riound. For more information on the books, meeting times, and dates, please visit the Adult menu on our website.

How can I host my own book club?

The Library offers Book Club Kits so that you can run your own book club. Each kit contains a discussion guide and a number of copies of each book. Click this link to automatically search the Library Catalog for Book Club Kits.

The Pinal County Library District also hosted a blog with information about their Book Club Kits, which is now defunct but holds useful information.

Computer Lab and Classes

Can I access the internet using my own computer?

Yes. Internet access is available throughout the building.  No card is needed to connect to our wifi. When you arrive at the library, simply connect to the “Apache Junction Public Library” network and agree to the terms.

Do your computers have Internet access?

Yes. Internet access is available to Pinal County residents using their library card. Out of county patrons or short-term visitors will need to purchase a computer user card for $1 per week to access the Internet at the library.

Does the library have computers for public use?

Yes. There are computers available throughout the library, including a Quiet Computing Room in the North Wing.

Does the library offer computer classes?

Yes – please check the monthly calendar for class offerings. Register for classes online (http://www.ajpl.org/computer-classes/), at the Service Desk, or by calling 480-474-8555.

I am a visitor and need Internet access. How can I get a card?

Temporary computer user cards are available for short term visitors. They are valid for one week from the date of issue. Please bring your identification and $1 to the Service Desk to get a computer user card.

What do I need to do to use a computer?

You will need an Apache Junction Public Library card. Please apply at the Service Desk. Alternatively, temporary computer user cards are available for short term visitors. They are valid for one week from the date of issue. Please bring your identification and $1 to the Service Desk to get a computer user card.

What is my PIN or password?

Your PIN or password is typically the last four digits of the phone number you gave us when you last updated your card. If your PIN is not working or if your information needs to be updated, please go to the Service Desk so we can assist you.

Culture Pass

Does the library participate in the Culture Pass program?

Yes. The Library is pleased to participate in the Culture Pass program, which allows patrons free access to Valley cultural institutions and, occasionally, performing arts events. For more information, please visit our webpage about Culture Passes.

Digital Materials

Can I access magazines through the Library’s website?

The library offers Zinio Magazine Service through the Arizona State Library. This service is free to library patrons.

Can I get assistance on how to use my eReader (Nook, Kindle, iPad)?

If you need help using your digital device, please call 480-474-8555 or come to the library to schedule a one-on-one session with one of our staff members who can assist you. Classes are also offered monthly that may be of use to you. Overdrive and Cloud Library also offer help pages you may check for assistance.

Can I get digital music from the library?

The library offers two digital music services. You will need your library card information to access both services.

Freegal allows for six free, royalty-free, mp3 downloads of music per week.

Hoopla allows library patrons to stream music (and movies).

Can I stream movies through the library?

Streaming movie service Hoopla allows library patrons to stream movies to their own computers. You will need a library card for this free service.

Does the library have physical magazines for checkout?

Yes. In addition to our subscription to Zinio, the library has paper magazines and newspapers available. Back issues of magazines may be checked out using the magazine envelopes available by the magazine stacks and at the Service Desk. For a list of the library’s periodicals, click here.

Does the Library offer downloadable books and media?

Yes, the Library does offer both.  Overdrive through our Greater Phoenix Digital Library offers downloadable books, audiobooks and videos. On our database page and through the catalog you can also access Cloud Library, and One Click Digital audiobooks. You will need a current Apache Junction Public Library card to check these items out.

E-Mail Reference

Does the Library do obituary searches?

We are willing to search for obituaries in the local Apache Junction newspapers. Newspaper holdings are available from 1960 to present. Chances of success are much greater if you provide a date of death (at least the month and year) and the first and last name of the deceased. Please be as specific and complete as possible. Due to high demand for this service, a response to an obituary request may take up to one week.

How long will it take before I receive an answer?

It may take up to three working days for you to receive a response to your questions or to receive a date by which you can expect an answer. It may take longer over holidays.

Is there a limit to the number of questions that can be asked?

The number of questions answered will only be limited by the availability of Library staff.

What types of questions can be asked by e-mail reference?

You may ask questions you would normally ask our Service Desk. Questions submitted should be specific, short, factual questions. Interpretations of information will not be given. Generally, answers will be referrals to appropriate Internet sites or will direct you to resources available within the Library.

The Library does not create or check lists (e.g. bibliographies), or answer questions about medical or legal advice, citations, forms, statistics, or class assignments. Questions which require intensive research or extensive answers cannot be answered using electronic reference service. E-mail reference provides neither research nor document delivery.

Who may use this service?

We are happy to serve the Apache Junction area. If you reside elsewhere, please contact your local library for assistance.

Reference assistance to customers outside of the Apache Junction area is limited to local information.

Genealogy/Family Research

Do you have genealogy/family history materials at the Library?
Does the Library do obituary searches?

We are willing to search for obituaries in the local Apache Junction newspapers. Newspaper holdings are available from 1960 to present. Chances of success are much greater if you provide a date of death (at least the month and year) and the first and last name of the deceased. Please be as specific and complete as possible. Due to high demand for this service, a response to an obituary request may take up to one week.

Getting a Library Card

I am a winter resident of Pinal County. Can I get a card?

Library cards are available to winter residents who who will be here at least 30 days from the date of application or own property in Pinal County, or those who work within the City of Apache Junction or attend school within the Apache Junction Unified School District. There is a $40 annual fee, or $20 every six months, for those not meeting this requirement.

Is there a residency requirement to get a card?

Cards are free to those who meet any one of these criteria:

  • Resident of Pinal County who will be here at least 30 days from the date of application
  • Work within the city of Apache Junction
  • Attend school within the city of Apache Junction
  • Own property in Pinal County

There is a $40 annual fee for those not meeting this requirement, with the option to pay $20 every six months. Please inquire at the Service Desk.

What do I need to get a Library Card?

Please bring a picture I.D. and proof of mailing and residential addresses (postmarked mail, utility bill, or voter’s registration card) for applicants age 14 and older. If out of county, please bring the nonresident fee at the time of application. Parents or guardians may apply for cards for children if the child is present.

What is my PIN or password?

Your PIN or password is typically the last four digits of the phone number you gave us when you last updated your card. If your PIN is not working or if your information needs to be updated, please go to the Service Desk so we can assist you.

Job Search Assistance

Can the library help me find a job?

The Library hosts the JOBS (Job Opportunity and Basic Skills) Center. Here, you can use computers to search for jobs, view job listings, and find information on job-related skills such as resume development. Feel free to come to the JOBS Center, check the helpful website, call (480) 474-8579 or email JobsHelp@AJPL.org for more information.

Materials

Can I donate?

The Library gratefully accepts donations of books, magazines, journals, DVDs, and music CDs for the Friends of the Library Bookstore.  Materials not incorporated into the Library collections are sold at the Friends of the Library Chapter II Bookstore.

The money raised by the Friends of the Library Bookstore supports the annual Summer Reading Program, year-round programming and new Library equipment.

The Library also accepts funds for memorials. The memorial funds should be given to the Library Director. The family will receive an acknowledgement.

Can I reserve library materials?

You can reserve, or place a hold on, ANY library materials excluding: entertainment movies newer than 6 months, video games, MP3 players, Launchpads, Kindle Touch eReaders and tablets.

Do you have best sellers at the Library?

Current and recent best sellers are located on displays in the library. If you don’t see the book you’re looking for, please feel free to place a hold through My Account or see a staff member for assistance. A list of the current/weekly New York Times Bestsellers is available at the library or from the New York Times bestseller websites.

Does the library have physical magazines for checkout?

Yes. In addition to our subscription to Zinio, the library has paper magazines and newspapers available. Back issues of magazines may be checked out using the magazine envelopes available by the magazine stacks and at the Service Desk. For a list of the library’s periodicals, click here.

How can I request that the library add an item?

If the library does not own an item and cannot request it, please use the Pinal County Library District Suggest a Purchase form.

How do I borrow a book not owned by the Apache Junction Public Library, but owned by another Library?

Books not owned by the Apache Junction Public Library may be borrowed from other libraries within Pinal County.  Check the library catalog for availability.   If the book is not available within the County, a staff member at the Service Desk can place an interlibrary loan request for you.

How do I place a hold on an item?

To place a hold, use the AJPL online catalog to find the item you want.  Click on the Place Request button.  Enter your library card barcode number (without any spaces) as your User ID and the last four digits of your phone number as your PIN and then click on the Login button.  This will bring up a page that shows the title of the book and your place on the wait list.  Click on the Request button to place the hold.  If you have other items that you wish to place on hold, click on the Return to Searching button.  If you are done placing holds, click on the Logout and Return button.

How do I renew items online?

Go to the AJPL online catalog.  Click on the My Account tab at the top of the page.  Enter your library card barcode number (without any spaces) as your User ID and the last four digits of your phone number as your PIN and then click on Login.  Click on Items Out.  This will bring up a list of all of the items you currently have checked out.  Click on the box beside each item that you want to renew.  You can see all available renewals from this screen. When you have all of the items selected Click on the Renew button.

How many items may I check out?

You may check out up to 15 items once you have your library card.

Certain items are limited as follows:

  • 6 magazines per card
  • 2 video games per card
  • 2 backpacks per card
  • 1 MP3 player per card
  • 1 Playaway View per card
  • 1 Kindle Touch per card
  • 1 Tablet per card
  • 1 Launchpad per card
I have overdue materials. How much do I owe?

Fees for books, audiobooks, CDs, backpacks and AV Kits are 10 cents per item per day. Fees for DVDs, videos, video games, and tablets are $1.00 per item per day. Fine balances must be below $5.00 before the card can be used for library services.

Is there a way to check out movies when the Library is closed?

The Mediabank vending machine is available 24/7. It is located next the library’s secondary entrance on the west side of the building. Each library patron may check out up to 5 items at a time from the machine.  More details about Mediabank.

What is the replacement fee for lost or damaged materials?

If you lose or damage an item borrowed from the Library, please contact the Library at 480-474-8555.  A staff member will tell you what the replacement fee for the item is and let you know what to do next.

Miscellaneous Services

Can you page someone in the library?

The Library will make an attempt to contact a customer in the event of a medical or life-threatening emergency. Please call 480-474-8555 or ask a staff member for assistance.

Does the Library have a Lost and Found?

Yes. Please contact a staff member at the Service Desk or Security Desk for lost and found items.

Photocopying/Scanning/Faxing

Does the Library have a photocopy machine? What is the cost?

The library has a self-service photocopy machine. The machine has enlarging and reducing capability. See the below chart for costs.

Size Black and White or Color Cost
8 ½ x 11 Black and white .10 (ten cents)
8 ½ x 11 Color $1.00 (one dollar)
11 x 17 Black and white .15 (fifteen cents)
11 x 17 Color $1.50 (one dollar and fifty cents)
Does the Library have a scanner?

Yes, the Library has a scanner for public use. Please ask at the Service Desk to use the scanner.

Does the Library have fax service?

The Library has outgoing fax service available to local or toll-free numbers.

Programming

Are there any programs I can bring my children to?

The library offers many programs for children from birth through 6th grade. We have programs every month for all ages; check our calendar.

Two popular programs are:

Fun Van by First Things First – This literacy program is for families with children 5 years old and younger. Eight week educational sessions are held at the library and various locations throughout Pinal County. Call 480-474-8559 or email Funvan@ajcity.net for more information.

Summer Reading Programs – Offered each summer for all ages. This incentive program includes earning prizes and random drawings. Please call the Library at 480-474-8555 for information.

All programs for children are free and are made possible by grants and the Apache Junction Friends of the Library.

Do you offer adult programs?

Yes, we have programs for adults on a monthly basis including classes, lectures and other events. Check the website under the heading for Adults, access the library’s calendar or call (480) 474-8555 for more information.

Programs offered for adults are free and made possible by the Library’s Friends of the Library.

Do you offer tween and teen programs?

A variety of teen events are held on the third Tuesday of each month from 5–7 p.m. Check out the Teenspace blog and subscribe. Or, call the Library at 480-474-8555 for more information.

Tween programs are held the 4th Tuesday of every month from 5-7 p.m. Events include LEGO nights and game nights. Check the current events calendar or call the Library at 480-474-8555 for more information.

Programs offered for teens and tweens are free and made possible by the Library’s Friends of the Library.

Studying/Meeting/Quiet Rooms

Can I get tutoring help?

The Library offers assistance through Tutor.com. You can get assistance every day from 1pm to 10pm Arizona time with your studies.

Does the library have a meeting room available?

Library meeting rooms are available on a very limited basis to other city departments, government agencies, and public educational institutions for a fee. Requests should be made no later than 10 days prior to the requested time. Signed responsibility forms should be completed and returned to the Library one week before the meeting.

Does the library offer proctoring services?

Proctoring is available at the library. Please contact the Library Manager, Tracie Curtis, through email at tcurtis@ajcity.net if you are interested in this service. You will need a library card or computer user card.

I need to study. Are there any quiet study areas in the Library?

The library has private study rooms available on a first come, first serve basis.

Tax Help and Forms

Do you have tax forms?

The library receives copies of federal and Arizona tax forms that patrons may make copies of. Forms are also available on the IRS website and the State of Arizona Department of Revenue site. Check our website for more information on tax forms during this year’s tax season.

Do you offer tax advice or assistance?

Library staff members are not trained tax professionals and cannot offer tax advice. Free AARP tax help is offered in the beginning of the year until the tax deadline, and requires registration. Please call (480) 474-8555 for more information.

Working at the Library

How can I get a job at the Library?

Please visit the City of Apache Junction’s Human Resources Department to check current job postings or call the job hotline at 480-671-5100.

How do I volunteer at the Library?

For more information about volunteering, click here. Your application will be reviewed and passed on to the person who can best utilize your talents. The library welcomes teen and adult volunteers.